Febuary 2025 Product Updates
A new month brings enhancements designed to streamline your workflow and improve your daily operations. February’s updates boost efficiency, refine usability, and ensure a smooth experience. Here’s what’s fresh this month:
Key Highlights:
QZ Tray Integration is Now Faster & Simpler
Setting up your printer just got easier! Our latest updates to the QZ Tray printer setup process ensure a smoother, more guided experience:
- Step-by-Step Configuration – Follow a structured setup process where each step unlocks progressively for a seamless installation.
- Improved Download Process – A guided flow helps you select your OS and download necessary components like JDK and QZ Tray.
- Printer Synchronization – Easily sync your printer data with a dedicated sync button.
- Expanded Printer Options – A new label printer option now includes dedicated configuration settings.
- Custom Paper Sizes – Add custom paper sizes directly to the dropdown for more flexibility.
- Print Preview Feature – Review your settings before printing to ensure accuracy.
These updates make configuring and using QZ Tray more efficient than ever! 🚀
Book a Call With Account Manager
Need quick support or business guidance? RepairDesk now lets you book a call with your account manager—no back-and-forth emails required!
Now you can:
✅ Schedule a call directly with your account manager at your convenience
✅ Save time with a hassle-free booking process
✅ Get personalized support to optimize your repair shop operations
✅ Schedule a call directly with your account manager at your convenience
✅ Save time with a hassle-free booking process
✅ Get personalized support to optimize your repair shop operations
This update ensures you get the help you need exactly when needed! 📞🚀
What’s New
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New Jewelry Label Templates for Precise & Professional Tagging
Jewelry repair merchants can now print small-sized labels tailored for jewelry items! We've added ‘Rat Tail’ and ‘Barbell’ label templates in Inventory and Ticket labels, ensuring accurate and professional tagging for delicate items.
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End Register Shifts Easily. If you have access, you can join and "Close Register."
Previously, only the user who opened a register shift could close it. With the latest update, any user joining the shift can now close it.
Pro Tip: Admins can now end active register shifts from the Z-Report!
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Two-Way WooCommerce Sync – Keep Products Updated in Real Time
We've added a webhook listener for WooCommerce product updates! Set up a webhook in WooCommerce with the topic "Product Updated," any changes to product name, retail price, stock, or online price will automatically sync to RepairDesk, ensuring seamless two-way synchronization.
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Track Shift Totals Sync Status with Xero for Better Transparency
No more uncertainty in shift total syncing! If you are using the option to sync shift totals with our Xero integration. In that case, a new Xero Sync Status column has been added to the Z-Report, allowing merchants to see whether their shift totals have successfully synced with Xero—overall and by payment type.
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More Control & Clarity with Shopify Category Syncing:
We've improved Shopify category syncing to prevent unintended disruptions. Now, merchants can manage category-level sync directly from the Manage Product Categories page, selectively syncing or unsyncing categories without affecting existing settings. A confirmation pop-up ensures transparency by showing how many items will be unsynced before changes are applied.
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Include Service Descriptions on Invoices for Clearer Communication
Now, you can add Service Descriptions to invoices! A new trigger in Module Configurations > Invoices lets you include crucial service details, ensuring customers receive complete service information in the Invoice.
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Custom Flag Messages to Prevent Missed Actions in Ticket Status Changes
Never miss a crucial step again! You can now set custom Flag Messages in Ticket Status settings to remind technicians of essential actions before changing a ticket's status. This helps maintain workflow accuracy and prevents missed actions like attaching parts to a ticket before marking it as repaired.
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Easily Track Special-Ordered Items with a Dedicated Tracking ID
Tracking special-ordered items is now simpler! We've added a Tracking ID field when adding a Special Part or Special-Ordered Item. Users can also filter items in the Special Order listings using this ID, making it easier to locate and mark received special-ordered items or parts.
- Easily Import Customer Groups with Customer Import
We've added a new column in the customer import file, allowing you to import customer group information seamlessly. This update simplifies bulk imports and ensures customers are categorized correctly.
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Mandatory Supplier Selection on Purchase Order & Change Alert
Users must select a supplier before adding line items to a Purchase Order (PO) to prevent errors and lost work. Additionally, when changing a supplier, the system displays a warning before removing existing line items, ensuring you stay informed and avoid disruptions in your purchasing process.
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New Ticket UI Improvements:
- Part Quantity Adjustment for Smoother Repairs: Now, you can quickly increase the quantity of an added part, making the repair process smoother and more efficient!
- Edit Diagnostic Notes Faster & Easier: You can edit diagnostic notes directly from the main ticket section, making it quicker and more convenient to update important information.
- Easily Add & Update Additional Notes: You can now add or update additional notes even after creating the ticket. This ensures you never miss essential repair details and can keep track of everything.
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Multi-SKU Support for ScanPro
Streamline inventory management with Multi-SKU support in ScanPro. Now, when adding an item via ScanPro, if the sub-SKU already exists for that item, it will update the existing SKU instead of creating a new item.
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Mandatory Mapping for OrderSync to Ensure Inventory Accuracy
Prevent inventory errors by making attribute mapping mandatory in OrderSync. Now, you can require employees to map attributes before creating a purchase order, ensuring that every order contains correctly mapped parts and avoiding inventory discrepancies.
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Hide the "Other" Section in Appointments Pro for More Targeted Leads
Gain better control over your appointment widget by removing the "Other" option in Appointments Pro. Now, you can disable this feature to ensure customers select only predefined brands, categories, and models—helping you capture more accurate and high-quality leads.
Bug Fixes:
- Around 200 bugs were squashed to ensure a quality product experience.