New Feature Enhancements
9 days ago

August 2024 Product Updates

Here's what May was like at RepairDesk

Key Highlight

Reports Mega Dropdown
The mega dropdown is structured to group all reports under the report sub-menu headings and make it easier to navigate and locate all reports in one place.
reports dropdown.jpg 83.07 KB


Minor Improvements

  • Check Charge Deposit
    Users now have the ability to keep the 'Charge Deposit' checkbox 'Checked' by default.

    To enable this functionality, simply go to Store Settings, under the Deposit section you can see the new option added (screenshot attached). Mark this option as 'Yes' to have the "Charge Deposit" box checked by default when creating a repair ticket. 

  • Rearrange Repair Service
    On POS, users now have the ability to sort repair services on POS by drag-and-drop, so that you can organize services according to your preferences and improve your workflow efficiency.

  • Estimate Link in Special Order
    We've added two new options on the Special Order listing page.

    1. You can now see the related Estimate reference in the newly added column labeled 'Estimate Reference'. 
    2. We've also added two new filters to help filter out special ordered items that have an associated estimate or purchase order. 


Appointments Pro Updates


  • Remove Scrollbar from Mobile View
    The mobile view of Appointments Pro has been improved by removing the scrollbar, resulting in a cleaner and smoother user experience on mobile phones and smaller screens. This change improves usability by preventing unnecessary scrolling. Users can now navigate the booking system more easily on mobile devices.
  • Scenario Based Notifications:
    Users are now allowed  to compose customized emails and SMS for various scenarios, such as Quote Requests, Quotes with No Price, and Appointments. This feature enables you to tailor your communication based on specific customer interactions.
  • Calendar Revamp:
    The calendar view has been revamped to offer a more user-friendly experience. The interface has been redesigned to improve navigation and enhance visual clarity, making it easier for users to manage their appointments. This update simplifies the process of scheduling, ensuring users can quickly view availability and book appointments.
  • Multiple Slots Configuration:
    A new feature has been added, allowing users to configure multiple slots within the Appointments Pro. This  enables users to offer multiple booking options during the same time frame. 
  • Customer-Facing Widget Improvements:
    Enhancements have been made to the customer-facing widget, improving the overall user experience for clients booking appointments. The interface is now more responsive, allowing customers to book with ease. These improvements ensure that the booking process is faster and more straightforward. 
  • Other Minor Fixes
    We’ve made a lot of improvements in design, workflow to make sure you get the most out of Appointments Pro.