Show Additional Note in Manage Listing page
In computer & other electronics repair, each repair problem can be unqiue and we cannot use the same fixed "Screen replacement" problems against all. We were used to writing a 2 liner explaining the problem that cannot be overwritten, like how diagnostic notes can be overwritten & custom fields can be overwritten.
Secondly, we like how Additional Notes gets printed under the Repair service name on the Service Receipt. The only issue is that we cannot see it in the Ticket Listing page.
Enabling it on the Manage Tickets page will let us see a 2-liner explaining the problem, which cannot be overwritten.
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