Primary and Alternate Phone Numbers

Currently, a phone number cannot be associated with more than one customer profile. An issue arises when attempting to add a secondary number to a customer profile and that secondary profile is already associated with another customer profile. Often times, the secondary number is the number to a family member and is used as an alternate way to call the customer, due to their device being broken. If the family member is a previous customer, their number cannot be added to as a secondary number due to it already being associated with a profile. It would be nice to be able to assign a Primary number to a customer profile and secondary numbers can be added, regardless of it being associated with another profile.

Anthony posted 4 months ago

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