Interlinking Tickets and Estimates on Customer Portal

Currently, the customer portal does not provide any visibility into the relationship between tickets and estimates, making it difficult for customers to track which ticket is associated with a specific estimate and vice versa. Within the system, these entities are interlinked and clearly displayed under the estimate, allowing for easy navigation and better tracking. It would be highly beneficial to implement a similar functionality on the customer portal, where tickets and estimates are interconnected with visible links. This would improve transparency, enhance the user experience, and make it significantly easier for customers to track their service requests and corresponding estimates.