Employee-Level Referral Tracking & Reporting
Merchant would like the ability to track referral performance at the employee level. While the system currently allows tracking of total referrals and referral sources (e.g., via the “How did you hear about us?” field), there is no visibility into which employee promoted the referral program or influenced the referral.
Merchants want reporting that shows:
- Which employee enrolled customers into the loyalty/referral program
- Which employee generated the most referrals
- Total referral count per employee
- Referral-driven revenue or store credits issued
This would allow store owners to incentivize employees for promoting referrals.
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