Confirm EMAIL of Customers in Widget (Mail-In)

Hi Team, I’d like to request a software enhancement based on a recurring issue shared by one of our customers who operates a Mail-In repair service using our Lead widgets. Customer Concern: The customer is facing a significant challenge with failed or undelivered email notifications sent to customers after they submit a Lead via the custom form. The main issues identified are: Incorrectly entered email addresses Emails landing in customer spam/junk folders Lack of visibility on undelivered messages, which leads to added time and cost to manually follow up with customers Proposed Improvement: The customer has suggested implementing an email verification step within the Lead widget flow to ensure valid email communication from the start. Here's a summary of the requested flow: Customer enters their email address in the custom form They click a “Verify My Email” button A system-generated email is sent containing a verification code The form prompts the customer to enter the received code If the code matches, the form proceeds as normal If not, the form advises the user to check spam/junk folders and offers the option to retry or exit (with instructions on how to manually contact the Repair Center) The customer emphasized that this step is critical for Mail-In operations, as email is their primary method of communication. They also requested the verification emails use the same email delivery system and sender identity as other RepairDesk communications, to maintain consistency and prevent deliverability issues. Additional Notes: Optionally, the form could include tips like “Add us to your contacts” or “Whitelist our email” to improve inbox deliverability. The implementation should integrate smoothly with the existing Lead widget builder and email infrastructure used in RepairDesk.